Managing your internal process helps in a number of ways.
Firstly, it helps you mitigate any damage. It means if you do get hit by ransomware you have a pre-defined process to recover quickly and if you have data stolen in a breach you can act quickly to identify the breach and report it.
Secondly, having best practice processes makes you a better company to do business with. Your customers and suppliers will want to know you are a safe company to work with and showing them you have good processes will help provide them with that assurance. This is especially helpful if you are B2B or you are looking for investment.
It is also key to have easy to follow processes, if you make them difficult people just won’t follow them.
Lastly, good processes help you esure you are compliant with GDPR rules and regulations providing reassurance to your customers and suppliers.